5.4
Material topics

Accell Group is always in contact with society via its participation in a wide range of networks and its continuous dialogue with its stakeholders. Based on the feedback we receive from our stakeholders, trends & developments in society and the Accell Group strategy, the Board of Management reviews the materiality matrix annually. During this review we take into account the four Principles of Reporting of the GRI Standard, namely stakeholder inclusiveness, sustainability context, materiality and completeness.

 

 
 
 
 
 
 
 
For 2020, no additional adjustment are made. The matrix below illustrates the specific topics that we and our stakeholders deem important. Issues plotted towards the top right corner are the most material issues, while the ones in the bottom left section are seen as less important in relative terms.

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MATERIAL TOPICS

MATERIAL TOPICS IDENTIFIED BY INTERNAL AND EXTERNAL STAKEHOLDERS
STAKEHOLDER GROUPS THAT PRIORITISE THIS TOPIC
Key figures and performance indicators:
A Customer satisfaction
  • In addition to satisfaction with a high-quality product, service and buying convenience and availability, good information and a focus on customer safety are key factors, both in terms of regulations and product development and in use, that make an implicit contribution to client satisfaction.
  • Consumers
  • Retail trade network
  • Brands have their own methods for monitoring this
B Healthy, safe & green mobility
  • Playing a leadership role when it comes to increasing sustainability in mobility, reducing congestion, reducing CO2 emissions and improving living conditions in urbanised areas. Playing a proactive role in society to promote more exercise, sports and a healthier lifestyle, safety in terms of cycling conditions, infrastructure and bicycle products.
  • Retail trade network
  • Shareholders and banks
  • Industry organisations
  • Consumers
  • Public sector
  • Suppliers
  • Staff
  • Promoting sustainable commuter traffic
  • Amount in sponsoring
C Innovation & design
  • We design simple innovative solutions inspired by people. Providing distinctive products that surprise customers without compromising on safety and sustainability.
  • Consumers
  • Retail trade network
  • Industry bodies
  • Number of prizes and awards
  • Number of patents and model protections
D Carbon footprint reduction
  • Sustainable and less energy consumption in our production facilities, warehouse and offices, optimizing our logistics and business travelling, focus on more European production.
  • Public sector
  • Industry organisations
  • Shareholders and Banks
  • Amount of energy consumption
  • Amount of emissions
  • % of sustainable energy
E Sustainable Production
  • Production of bicycles with the lowest possible impact on the environment, reduction of waste and energy consumption, and attention paid to the use of packaging and safe materials.
  • Industry organisations
  • Suppliers
  • Public sector
  • Shareholders and Banks
  • Environmental burden packaging materials
  • Environmental burden waste
  • Single-use plastic reduction
F Supply Chain
  • Optimisation of the supply chain to increase reliability of deliveries and reduce lead times and respond more effectively to changes in consumer demand. Accept responsibility as a significant player in the mobility chain to encourage sustainable operations among partners on both the suppliers’ side and the distribution side.
  • Shareholders and Banks
  • Public sector
  • Industry organisations
  • Suppliers
  • Assessment of suppliers in terms of employment practices, human rights and environmental impact
  • Number of REACH assessments and % deviations
G Job satisfaction and well-being
  • Providing an open and professional culture in combination with an inspiring working environment that suits the personal abilities, talents and ambitions of employees. Providing good training and career prospects with attention for personal circumstances, health and a safe working environment.
  • Staff
  • Public sector.
  • Hours of absenteeism
  • Number of hours of training and education
  • Employee evaluation in terms of satisfaction, engagement and enthusiasm
H Healty & Safety
  • Improving the health and safety culture within the company, as well as compliance with legislation and regulations,
  • Staff
  • Public Sector
  • Industry organisations
  • Hours of absenteeism
  • Hours of absenteeism as a result of accidents
I Diversity
  • Diversity and inclusion are about appreciating and incorporating the unique life experience that every Accell colleague brings to work.
  • Public sector
  • Shareholders and Banks
  • Staff
  • Balance between male and female staff
J Profitability
  • Improving profitability by implementing our strategy, always from the perspective of customer satisfaction, so this actually bolsters our relevance in the long term, rather than undermining it.
  • Shareholders and Banks
  • EBIT margin
  • Net profit
  • ROCE
  • Net turnover